Let's imagine for a minute you're working with your crew and helping train a new hire on his first day on the job.

Usually they have the excitement to get on out there, grab some equipment that they've already been debriefed on, and tackle the next job on the calendar.

But what happens when the rookie new hire we just put into our team doesn't seem to tackle the tasks that we want him to, the way we were hoping? Instead of trimming the way we encouraged and told him to, he does it a different way.

What if we receive a phone call later in the day from a less then happy client who let's us know, to our surprise, that trash was littered all over the backyard of her property? Something which we knew nothing about or expected, because earlier that morning we told the new hire exactly not to do something like that.

We scratch our head, perplexed at the actions that transpire during the day.

• Is the new hire just not cut out for our company?

• Does he not have the ambition to tac

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